| Lantex
Insurance & Benefits Agency, Inc. LLC Privacy Policy
Why A Privacy Policy?
Lantex Insurance &
Benefits Agency respects your individual privacy. This Privacy Policy
('Policy') embodies our commitment to its protection through adherence
to fair electronic
information practices. This Policy puts you, the individual, in control
of how your personal
information is processed. You have our promise that we will not electronically
process
your personal information in any way that is incompatible with this Policy.
This Privacy Policy
protects your privacy by:
Informing you about:
1. What personally identifiable information Lantex collects.
2. What personally identifiable information third parties collect through
the Web site.
3. What organization collects the information.
4. How Lantex uses the information.
5. With whom Lantex may share user information.
6. What choices are available to users regarding collection, use and distribution
of the
information.
7. What types of security procedures are in place to protect the loss,
misuse or alteration
of information under Lantex control.
8. How users can correct any inaccuracies in the information.
Information This
Site Gathers About You
Lantex places great importance on visitor privacy and security. Lantex
collects personally
identifiable information about you only when you provide it to us voluntarily,
such as by
registering with us as a broker, completing a survey, or requesting information
on the
Lantex web site. We do not require site registration by visitors and we
do not pass
personally identifiable information about individual users to any third
party without your
prior knowledge and consent. The specific types of personally identifiable
information
and its use by Lantex are explained in further detail below.
Registration Material
Although registration is not required at the present time to use our site,
at a future time
registration will allow greater access throughout the web site. We anticipate
a broker
registration process to access insurance product quoting functions and
at such time we
anticipate our site's registration form will ask users to give us basic
contact information
such as name, company, address, phone, and e-mail. Brokers will be asked
to provide
state license numbers and provide Lantex a copy of their license before
full access is
granted. We may use the contact information to contact the visitor when
necessary.
Users may opt-out of receiving future mailings (see the choice/opt-out
section below).
When broker registration is activated, we anticipate a login process will
provide unique
identifiers to verify the user's identity along with various demographic
and profile data.
After you have signed
up for our services, we may be in communication with you about
your account. Those communications are essential to our relationship with
you and to
our ability to provide you with quality services that are responsive to
your needs. For
operational and quality assurance purposes, we take note of whether and
how you use
the information and services that we provide, such as by recording site
traffic patterns
and by maintaining log files of users' access to site files.
Hyperlink User Pre-Registration
When a broker activates a hyperlink with one of Lantex's affiliated MGAs
from the Lantex
web site, that broker's registration User ID may be shared with the MGA's
web site in
order to accomplish pre-populated registration on behalf of the broker,
thus saving
re-registration by the broker at the linked site. No other user information
provided in the
Lantex web site is shared.
E-Mail Addresses
Lantex receives e-mail messages from our users. We do not sell or otherwise
release
the names or e-mail addresses of users who write to the site. Your correspondence
with
us remains private.
Advertising
We do not use third-party advertising companies to serve ads on our web
site and other
web sites.
Cookies
A cookie is a piece of data stored on the user's computer tied to information
about the
user. Usage of a cookie is in no way linked to any personally identifiable
information while
on our site. At the present time, cookies are not used by our site. However,
we anticipate
using both session ID cookies and persistent cookies. For the session
ID cookie, once
users close the browser, the cookie simply terminates. A persistent cookie
is a small text
file stored on the user's hard drive for an extended period of time. Persistent
cookies can
be removed by following Internet browser help file directions.
We anticipate setting
a cookie on our site so that users would not have to log in a password
more than once, thereby saving time while on our site. If users reject
the cookie, they may
still use our site.
Log Files
Like most standard web site servers we use log files. This includes internet
protocol (IP)
addresses, browser type, internet service provider (ISP), referring/exit
pages, platform type,
date/time stamp, and number of clicks to analyze trends, administer the
site, track user's
movement in the aggregate, and gather broad demographic information for
aggregate use.
Log file information is not linked to personally identifiable information.
Sharing
We do not sell or rent personally identifiable information.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose
personal
information when required by law wherein we have a good-faith belief that
such action is
necessary to comply with a current judicial proceeding, a court order
or legal process served
on our web site.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our affiliated MGAs and
business
partners in order to provide specific services. This is not linked to
any personally identifiable
information.
Service Providers
We partner with other affiliated MGAs and insurance carriers to provide
specific services
to brokers. For example, they provide insurance product quotes, application
processing
and application forms. When the user signs up for these particular services,
we share
names and other contact information that is necessary for the third party
to provide these
services. These third parties are not allowed to use personally identifiable
information
except for the purpose of providing these services.
Other Third Parties.
We do not share personally identifiable information with other third parties.
Business Transitions
In the event Lantex goes through a business transition, such as a merger,
being acquired
by another company, or selling a portion of its assets, users' personal
information will, in
most instances, be part of the assets transferred. Users will be notified
via a prominent
notice on our Web site for 30 days prior to a change of ownership or control
of their
personal information. If as a result of the business transition, the users'
personally
identifiable information will be used in a manner different from that
stated at the time of
collection they will be given choice consistent with our notification
of changes section.
Security
Our users are given the opportunity to 'opt-out' of having their information
used for purposes
not directly related to our site. Users who no longer wish to receive
our newsletter and
promotional communications may opt-out of receiving these communications
by sending
an email to us at customerservice@lantexins.com
or you may contact us at 972-516-3996.
Third-Party Personally
Identifiable Information
Lantex may request that brokers or individuals submit census data regarding
prospective
policy insureds in order to use the rate quoting functions of the Lantex
website and/or that
of its affiliated MGAs. Census data generally consists of the prospective
insured's name,
gender, birth date, zip code of residence and workplace, and number of
children. In addition,
we may request that brokers provide certain information about the medical
condition of
prospective insureds that will be used in generating the requested rate
quotations. This
information is used solely for the purpose of generating rate quotations
at the request of
the broker. The information is not shared with any third party, except
when requests are
sent by the user for rate quotes. In that case, the information is shared
with the affiliated
MGA and insurance carriers working with Lantex for the purpose of providing
the requested
quote.
Links To Other Sites
Our web site may contain links to other sites. Please be aware that Lantex
is not responsible
for the privacy practices of other web sites. We encourage our users to
be aware when
they leave our site and to read the privacy statements of other web sites
that collect
personally identifiable information. This privacy statement applies solely
to information
collected by the Lantex web site.
Security
Only those Lantex employees that have a legitimate business purpose for
accessing and
handling personal information obtained by us are given authorization to
do so. The
unauthorized access or use of such information by a Lantex employee is
prohibited and
constitutes grounds for disciplinary action.
Additionally, our information
management systems are configured in such a way as to block
or inhibit employees from accessing information that they have no authority
to access.
Non-employees do not have access to personal information from our web
site.
If you have any questions
about the security at our web site, or if you feel that Lantex, or
any of our agents, representatives or employees, is violating this Privacy
Policy, please
contact us via e-mail at customerservice@lantexins.com,
by telephone at 972-516-3996,
or by postal mail at:
Lantex Insurance
& Benefits Agency, Inc.
Attention: Principal
PO Box 941746
Plano, TX 75094-1746
Notification of Changes
We will post any changes to this Privacy Policy 30 days before their effective
date so you
will always know what information we collect, how we use it, and under
what circumstances,
if any, we disclose it. You are responsible for periodically checking
our web site for changes
to this Privacy Policy.
If you have questions
or concerns regarding this privacy policy, you should contact:
Customer Service
Lantex Insurance & Benefits Agency, Inc.
PO Box 941746
Plano, TX 75094-1746
972-513-3996
customerservice@lantexins.com
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